rogers ignite tv issues today

This app is included with your Ignite TV service. When you press a button at the top of the remote (CBL, TV, AUD, DVD, VCR), they’ll glow red. Can't find what you're looking for? HDMI cable is fine and relatively new and the TV is about 1 month old. I called into Rogers Tech Support today (for a different issue) and the IVR also recommended restarting the XB6 modem/gateway as a fix for this problem. Yesterday I logged into the router using 10.0.0.1 and reset the 2 wifi options for kicks and giggles and that reset seemed to work. I currently have the 500 internet, 4K box rental and a pvr with the premier package with WWE network, I pay $173 taxes in. Shutting it down or unplugging hdmi cable does not help it. Make sure to report and "downvote" such posts. The best and easiest solution to this is to just reset your digital box (see above). You’ll see the word “boot” appear, and the box will take about five minutes to reset. 04:43 PM It is like they are limiting a fix number of machines to work. - last edited on That's what we're here for! Pretty sure my Ignite TV box is defective but i cant  wait around for a tech and there is no way to just  return/pick up a new one at my local Roger store. 1) First it was the installation hiccup - the TVs stopped working after the guy left and I had to escalate to get the same guy to come back that evening to fix the problem. After it restarts, you might also need to reset your Xi6 set-top boxes as well. This will take around 2 to 5 minutes. ‎02-10-2019 They need to move past this, give me an option without home phone. 0. ‎05-08-2019 That's definitely going to make it hard to enjoy your TV service but it sounds like you have an open ticket for this issue, which is good! Thank you for joining this discussion and posting your experience. Press question mark to learn the rest of the keyboard shortcuts. I had a technician out and everything is hooked up fine, he explained well it is new and will have growing pains in the beginning. Not Working For Me! Key Features: - Filter by Available Out of Home to watch Live TV channels on the go from any available WiFi or cellular connection in Canada - Choose from thousands of TV shows and movies available for streaming On Demand. I'm getting SHM on Tuesday and from what I've dealt with from Rogers, I'm hoping for a smooth install. Rogers Viewer’s Choice Pay Per View programming includes live events from the UFC, WWE, boxing, concerts and more. I've sent a note to Rogers on Twitter cause they are more knowledgeable  than the normal help desk. ‎04-19-2019 The speed of Ignite is amazing, but this loosing connection is a daily headache. The Ignite TV box has been hardwired since initial install (has never worked on WiFi) All other devices (Amazon FireStick,SmartTV, Ignite TV app on iPad) all work without issue so i'm certain my internet connection is not the problem. We can do our best to work with your schedule for the service call. When the box is displaying the time, it’s ready. I repeatedly trying to explain to him that there where no change in my machines but he has no clue and suggested to send a technician to check it out. I’m sure it’ll be better than what I have now . At Rogers we offer various Internet, TV, Home Monitoring, and Home Phone options. After a few minutes the box will usually restart on its own but some times i'll have to unplug power to get it to work. Make sure the batteries aren’t dead. You can also try to plug in the HDMI cable to a different port on your TV. Wifi is more prone to interference and doesn’t have the stability that wired connections have. - last edited on To find out if there’s a wireless or mobile service outage in your area:. Use Ethernet to connect the boxes if you can. WiFi signals all fine. Try power-cycling your XB6 modem. For movies, up to 24 hours in advance. The strange thing is that some would work at one time and then not working another time. 04:48 PM HDMI cable is fine and relatively new and the TV is about 1 month old. Rogers.com - ROGERS: WIRELESS, INTERNET, TV, HOME MONITORING, AND HOME PHONE - Choose from a Wireless Device or Plan that\'s right for you! I am guessing that the tech will say he is the network guy and not a computer guy and I have to go find other help? If this doesn’t work, you may have to reauthourize your digital box. Remember all these machines were working fine before I switched to Ignite and were working fine for about a month. It would be faster and would save Rogers having to pay someone to come to our residence. is wrong. If you are subscribed, follow the steps below; if not, you’ll need to order the channel before you can watch it. Can't find what you're looking for? Just the three dots as if connecting. cool. Hope it works seamlessly for you. In the Cable Television section, you’ll see an option to. Not one issue besides someone cutting a cable. Installation was on Dec 27 2018. You will also need to reset your digital box in your home, as well (see above). Last Friday I spent about 2 3 hour on the phone with a Rogers agent who has no clue what a DNS server is about, insisted that since some machine works and some don't then it it not the network problems. =(. At the end they couldn't fix it and now blame it on the faulty modem and will need to send another technician next Wednesday (earliest evening appointment they have) to replace the modem! The display on your digital box will flash and then go blank as the box resets itself. Guess not. It’s been connecting for over an hour. I’ve heard no complaints so far. Same issue has been happening off and on for last few days. Our Internet WI-FI signal also drops off randomly but just a minute or so later it will reconnect. Channel shows on tv but no picture or sound. If you're not familiar with our PMing process, you can find instructions here. The app is horrendous. Before you reprogram the remote, try troubleshooting what the problem might be by trying these steps first: Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The everything dropping.. normally shouldn't happen that often.Since I got ignite, I have had to reboot it maybe 2-3 times.. and only maybe 1-2 drops. Ya, I called folly on that one and had the problem escalated. But the issues started mid last week before the weather turn bad! It shouldnt be rebooting/dropping that regularly. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I started to do some diagnostics ( still remember how to use ipconfig on a command prompt) and determined that some machine would have the default gateway and DNS server at 10.0.0.1 and they would work properly, the other ones that for some reason would have the old 192.168. All machines's config is to get the DNS Server automatically from the WiFi network and are not hardcode. Sorry for your bad experience. No, thats not growing pains.9/10 time its more setup problems.. etc.That A) the signal overall to the house is NOT good, that it is whats causing the problem and the dropouts.B) Something else with the setup. Ignite TV is shit!!!!! The "no signal" popup on the TV indicates a problem with the TV getting any signal from the box, which could be related to the HDMI cable, or a poor connection at either end of that cable. Once the time is displaying again, turn the box back on and you should be good to go. Let me share my horrible experience with Ignite TV. Three dots in middle of screen on every channel. Note: It may take up to 30 minutes for your services to reauthorize. While the 1 tv has no signal, the other 2 tv's work fine along with the Internet. So again, thank you for taking the time to share your experience. I only have 1 out of 3 Xi6-A tv boxes (on the smart tv) that gets no signal when I turn on the tv or while watching tv and I switch to Netflix I will get the no signal picture screen. The experience has been awesome so far! Channel shows on tv but no picture or sound. If anyone has had this problem and found a fix for it, please leave a reply  I totally regret the day I changed from cable to Inginte TV, unfortunately it is the only package I could bundle to save a few bucks. Thanks for the input. You would get a black screen instead, or some other issue which would then typically be related to signal issues in your home/neighbourhood which appear to have been fixed. Current outage map for Rogers. My parents got Ignite and they have network drops at each TV so their boxes are wired. The website is horrendous. The reason I was given was that the coax cable connecting to the modem was pinched and he had to tighten the connection and the system started working again. - last edited on RogersMoin. I hear a lot of people on them are pretty great. Depending on the house, the location.. they just dont cut it.Its one reason now that rogers is offering to have the Eero mesh network setup.Generally, on a good setup, you should not be having dropouts like that.I can do stuff for hours on end (outside of the TV) on the internet with no interruption on mine. Re: Ignite TV Box Issues @RogersTony In the few short months I have had Ignite TV I have had to have my STB replaced three times - as they were all deemed defective.

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