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zinus suzanne instructions

It may be up to 21 days or more before you see any movement on your package. It sleeps amazing as well. Zinus 5 year limited warranty applies to all toppers purchased as new from an authorized retailer. Oh yeah! Please be sure to register your product at. To learn more about buying with Affirm, please visit https://www.zinus.com/pages/financing. Functionality is the name of the game with the Suzanne Platform Bed with Headboard Shelf. Read honest and unbiased product reviews from our users. This warranty does not cover any deterioration of the foam that results in an indentation of less than 1.5 inches, not associated with a sag in the foundation, box spring or platform or mattress. Please read this Limited Warranty carefully. Functionality is the name of the game with the Suzanne Platform Bed with Headboard Shelf. Core Composition: Wooden headboard, footboard, slats and Steel Frames, Suzanne Metal and Wood Platform Bed Frame with Headboard Shelf and USB Port - T, Suzanne Metal and Wood Platform Bed Frame with Headboard Shelf and USB Port  - F,Q,K. Memory foam offers plush comfort by conforming to your body and cradling you like a cloud. This iron and wood bed is very sturdy. This warranty is void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear, and shall not apply if the product has been physically damaged intentionally or due to accident and/or neglect, including burns, cuts, water damage, mold, stains, or is otherwise abnormally soiled or unsanitary. I would have given 0 stars if possible. Use of improper foundations, platforms or other bases upon which the mattress is placed, may result in damage to the product. to receive up to date warranty and product information. Our friends at FedEx will make sure it gets to you.

To receive your refund, we ask that you please donate or dispose of your item. This warranty does not cover any deterioration of the foam that results in an indentation of less than 1.5 inches, not associated with a sag in the foundation, box spring or platform or mattress. Download the latest version of your prefered browser. Your product will be replaced or you will receive a prorated refund, at our option, should it be found defective because of faulty workmanship or structural defects other than specific limitations contained herein. The bed feels like it is more soft that when it was on the floor- I figure the wood slats help it have some give. The warranty applies only when the product has been properly used by the original purchaser according to the care instructions. The Law Tag must not be removed from this product as it identifies the product regarding warranty. It’s why we make some of the comfiest mattresses you can sleep on and ship them straight to your door. You might call us obsessive. This warranty is for manufacturing defects only and does not cover damages that result from misuse. This warranty gives you specific legal rights and you may have other rights that vary from state to state. : These delays vary by location and you may not experience a delay at all, but we cannot guarantee delivery estimates at this time. ZINUS Mattress 10 year Worry Free Limited Warranty. We’ve partnered with Affirm to provide flexible payment options. Do you live in the Golden State? Please reach out to customer service on the product you are inquiring about and we will be more than happy to give you an update on the product you are looking for! The slats of our platform beds are at frame level so mattresses sit on top of and not inside the bed frame. The warranty and financial responsibility of the manufacturer applies only to the product itself and does not extend to items that might be used with the purchased product. The quality is so cheaply made and will fall apart in no time.

Your product will be replaced or you will receive a prorated refund, at our option, should it be found defective because of faulty workmanship or structural defects other than specific limitations contained herein.

to receive up to date warranty and product information. And they give you a super cool little ratchet that makes assembly a breeze. In the event you encounter a manufacturing defect, please stop using this product immediately and call customer service. This warranty becomes valid only after the return window of the authorized dealer has expired. Yes, the cushions are removable; however, they cannot be turned around. The bed frame and legs are made of solid pine while the headboard is made of wood panels. In the U.S., we offer a 100-day trial period so you can test our products from the comfort of your own home. So you can get to sitting comfy even quicker! Approval is based on a soft credit check. We strive really hard for perfection, but despite our best efforts, mistakes do happen. This warranty becomes valid only after the return window of the authorized dealer has expired. ft. 2.8 million sq. When you place an order on Zinus.com, it typically takes 5-7 business days. Meaning you can sleep with a peace of mind! Except for the specific limitations contained herein, your mattress will be replaced or you will receive a prorated refund, at our option, should your mattress be found defective because of faulty workmanship or structural defects. Your new Zinus product comes with a 1 year limited warranty against manufacturing defects. Developed compression packing technology and patented SmartBase, Introduced BioFoam with natural seed oil, green tea, and active charchoal, Introducced Eco Foam using all-natural plant oils, Launched US warehouse for domestic operations. This warranty is void if the product is found to have been tampered with or misused by the purchaser beyond reasonable wear, and shall not apply if the product has been physically damaged intentionally or due to accident and/or neglect, including burns, cuts, water damage, mold, stains, or is otherwise abnormally soiled or unsanitary. Frequently Asked Questions

You’ve come to the right place. Proper use also means that the product was not abused by the consumer, as defined by the manufacturer, including not exceeding the weight capacity. Only the piece or part determined to be defective will be repaired or replaced. Except for the specific limitations contained herein, your mattress will be replaced or you will receive a prorated refund, at our option, should your mattress be found defective because of faulty workmanship or structural defects. The original invoice is required and is the only acceptable proof of purchase, so please retain your original invoice. Zinus warrants your product against manufacturing defects only and does not cover damages that result from misuse. With a plugin for charging your devices and a 6-inch-wide ledge for resting your glasses, books, and jewelry, you can easily keep your essentials close by. The original invoice is required and is the only acceptable proof of purchase, so please retain your original invoice. We've got your back. Since most people spend so much time in bed, we feel like they should be snuggling on the healthiest of foams.

I ordered this in a queen and it got here in much less time than expected which was a nice surprise. Plus, we infuse them with natural ingredients like green tea, olive oil and charcoal, to eliminate harmful phthalates, chemical flame retardants and formaldehyde. We don’t have this in stock here.

Can I attach a headboard and a footboard to my Michelle Compack Bed Frame? Proof of purchase is a requirement and you can register your product. Your recently viewed items and featured recommendations, Select the department you want to search in. It’s why we make some of the comfiest mattresses you can sleep on and ship them straight to your door. Your new Zinus product comes with a 5-year limited warranty against defects in workmanship and materials. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Sales tax is required for all orders delivered within the states of California and South Carolina.

I can see this bed lasting until we are old and gray. Useful link: Customer Support Request Form. Flipping your mattress might result in all your dreams being upside down, so we can’t recommend it. This warranty becomes valid only after the return window of the authorized dealer expires.

Please read this Limited Warranty carefully. Without the direction of Youn Jae Lee (or as we respectfully and affectionately refer to him, Mr. Lee) Zinus would not be the company it is today. Love it and want it now? No sweat. The original invoice is required and is the only acceptable proof of purchase, so please retain your original invoice. There is no way for me to fix the parts without welding and cutting steel. Removal of the Law Tag voids this warranty.

Your blankets and sheets will touch the floor. It is understood that warrantable defects do not include the normal increase of softness in the foam that can occur during normal breaking in, or in the case of visco-elastic memory foam, a lessening of the gradual recovery aspect of the foam, of which such lessening, should it occur, does not reduce the continual pressure reducing and pressure relief properties of the topper. We know that these things can take time, so we give you 100 days upon delivery to thoroughly test your new Zinus product in the comfort of your own home. Warning: do not buy this. This warranty is void if the product is altered or improperly used. Your shopping cart is currently empty but we've got some fabulous finds!

If a defect appears during the duration of this warranty, we will, at our option, either replace the mattress or provide a prorated refund. The mattress cover isn’t washable, and removing it could inhibit the fire safety barrier, so please always leave the cover on. See all details for ZINUS Suzanne Metal and Wood Platform Bed Frame / Solid Wood & Steel... © 1996-2020, Amazon.com, Inc. or its affiliates. Subsequently, it may take up to 25 business days for your order to ship and for you to receive a shipment confirmation. For my mattress, which is 11 inches thick this puts the bed top about 17 and 1/2 inches off of the floor. To us, that's what success looks like! You may experience longer than usual response times. It is understood that warrantable defects do not include the normal increase of softness in the foam that can occur during normal break in, or in the case of visco-elastic memory foam, a lessening of the gradual recover aspect of the foam, of which such lessening, should it occur, does not reduce the continual pressure reducing and pressure relief properties of the mattress. Please be sure to register your product at www.zinus.com/resources/register to receive up to date warranty and product information. He then moved Zinus into the home, having now provided more than 10 million sleepers and sitters a place to relax. For more information please visit, Our hybrid mattresses feature iCoil technology that provides support, allowing you to breakdance on one side of the bed and not wake anyone on the other side.

Mine were about 1/2" too tall meaning the rest of the frame does not make contact with the floor and is unstable. They can get extremely specific and answer any questions. The wood pieces started cracking within one week of minimal use.

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