bed threads customer service

I won't be shopping with them again, Can't fault the service ordered a mattress on Tuesday arrived Friday, kept informed about delivery day and even give me a time slot on the day. 3 months old and I feel like it's ready for the bin , I was told by the manager that I must rotate the mattress at 3 months , when I complained , there was nothing on the bed to say that , no sign with instructions , so I rotated the mattress , and it's just the same , those pegs sticking up , and now there is a hole down the end of the bed where I slept on it , I was also told that because my bed is up against a wall, and not in the middle of a room , that i am using the same side to get in and out , this has damaged the bed , the men from delivered the bed ,never said a word about it not being suitable to go against a wall,no instructions on the bed to say it could not go against a wall, I weigh 9 stone not 29 stone ,this bed is 3 months old ,it's a disgrace I paid 700 for this bed ,and 3 months old and it's no good to me ,I have scoliosis of the spine ,and this bed is making my symptoms worse . After I placed my order it turned out there would be a delay in the supply which meant the bed would arrive too late for my needs. We hope to bring you a great shopping experience!

This was an expensive piece of furniture that should warrant better customer service but instead I now have what I consider to be a substandard product.I recently purchased a Parisot children's bunkbed on sale from which was in terrible condition - several of the pieces (and there were many) were dirty and damaged. Total rip off. Click on to read more about our strict preventive measures. You may shop online at the comfort of your home with our contactless delivery and assembly services. Our catalogue is full of affordable, easy inspiration that we hope can lead to a better everyday life at home.

I drove my truck over my tripod and they replaced the thing. If you need to return the item(s) purchased online, please check your Bed Threads website return policy for details. My advice? Dine-in is available at all stores. We will clean up in time. :-D This representative was quite surprised when i explained that his company had already agreed to refund me.I simply cannot deal with this level of unreliability. After I placed my order it turned out there would be a delay in the supply which meant the bed would arrive too late for my needs.

What I did not like is that they were not upfront with that and set realistic expectations when I placed the order. Whether you're looking for answers, would like to solve a problem, or just want to let us know how we did, you'll find many ways to contact us right here.

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