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centurylink modem lights

By supplying your service address zip code we will be able to get you to the right location. The lights below are listed in the order they appear on your modem, from left to right. Let’s move on to connecting the cords and cables your kit comes with a green phone cord and a yellow Ethernet cable, grab the green phone cord, plug one end into the green port on the back of the modem the port will be labeled either DSL or line, it’s important not to connect with a green phone cord to the modem port labeled phone plug the other end into the phone jack on the wall, you should hear it, click when you plug it in now onto the yellow cable, even if you’re going to use the wireless capabilities of the modem, we recommend you connect the computer directly to the modem for setup plug the cable into any of the yellow ports on your modem, plug the other end into the Ethernet port on your computer, FYI the Ethernet port on your computer will look a lot like a phone jack, it’s just a little bigger once the ethernet cable is connected correctly the lights on the computer’s Ethernet port will light up. I'd like to search by my new address. If the power light is red, the modem is self-testing its hardware. Most CenturyLink modems resemble the modems, in this article but may vary slightly and will point out some of the differences, you may see if you just need to reboot or power cycle your modem, simply unplug the power cord from the back of the modem, leave it unplugged for 10 seconds and then plug it, back in power cycling your modem will reboot it without any loss of your personalized settings, such as a customized SSID and passphrase. We’ll go over : Let’s get started to check that you have all the equipment you need. © 2020 CenturyLink. If the modem is on, the light should flash green. The tables below defines in detail the lights on your modem. Press and hold the reset button for at least 15 seconds. If the modem hardware test fails the power light will stay red. Thank you for choosing CenturyLink. However, another cause could be that the phone cable from the wall jack to the modem could have come unplugged or gone bad. If the lights on your modem, don’t match up with this double check your connections, and give it a couple of minutes, if they still don’t match, then contact CenturyLink internet technical support,  and remember that you can always get internet support on your mobile device and home computer well that should do it. The power light must start flickering orange or red when done correctly. Here's how you can use them to troubleshoot problems.

Centurylink Service Troubleshooter. This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) The power light indicates that your modem is plugged in and working. Don’t forget to write them down for future wireless use, but you can always use the service troubleshooter at We hope you have a better understanding of your modem and how it works for additional information please visit http://www.centurylink.com/home/help.html or internet technical support assistance is available at http://www.centurylink.com/help/chat/?rid=chat. Not sure what to do? If you try to set it up earlier, you may have trouble connecting to the internet, when setting up your modem for internet service, you may need to install filters that split the signal between your voice, and data services connecting any device including telephones, answering machines, caller ID, boxes satellite, TV receivers, TiVo boxes, fax machines, automatic water meters, and more to your phone jacks, without these filters can cause slower internet speeds, and even disruptions in service, make sure to either install a filter on every jack or disconnect any non filtered devices the telephone jack that connects your CenturyLink modem is the only exception as it does not require a filter. CenturyLink Modem DSL Light Red – If the light is blinking, this usually means that there is a problem with the connection. I am a new customer moving to a CenturyLink service area. We had an unexpected error, please try again.

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